1. Introduction
Welcome to Speech Therapy Centre Greater Noida (“we”, “us”, “our”). We are committed to protecting the privacy of our website visitors and our clients. This Privacy Policy describes how we collect, use, share, and store personal information in connection with our website (speechtherapygreaternoida.com) and related services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, address, phone number, email address, child’s name and age, medical history or developmental background, hearing details, etc., provided by you during contact forms, registration, or during consultation.
- Usage Data / Technical Data: IP address, browser type, operating system, pages visited, time spent on pages, referring URL, etc., collected automatically via cookies or server logs.
- Sensitive Information: In case of therapy, medical or developmental data about the child’s condition; any hearing loss, speech disorder, etc., shared with us for the purposes of assessment and treatment.
3. How We Use the Information
We use personal information for the following purposes:
- To schedule, provide, and manage therapy services (speech, occupational, autism, ABA, behavioral therapy, special education etc.).
- To communicate with parents/caregivers regarding appointments, progress reports, therapy plans, billing, and follow-ups.
- To improve our website, services, and customer experience.
- To send information, updates, marketing or promotional materials (only if you have opted in).
- To comply with legal obligations and protect the rights of our clients and the centre.
4. How We Share the Information
We will not share your personal data with third parties, except:
- With service providers (such as payment processors, IT service providers) who help us operate our services, subject to confidentiality obligations.
- With medical or therapeutic professionals involved in your child’s therapy, with your consent.
- If required by law or regulation, or in response to a lawful request by public authorities.
- In aggregate, non-identifiable form, for analysis or reporting.
5. Data Security
We use appropriate technical and organizational security measures to protect personal information from unauthorized access, loss, alteration or destruction. Access to sensitive data is restricted to our therapists, administrative staff, or others who need it to perform their duties.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including for therapy, follow-up, legal, tax, or regulatory purposes. When no longer needed, we securely delete or anonymize it.
7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to collect usage data. Cookies help us understand how users interact with the website, improve its content, and provide a better user experience. You can control or disable cookies via your browser settings, although this may affect site functionality.
8. Your Rights
You have the right to:
- Access your personal data that we hold.
- Correct or update your information if it is inaccurate.
- Request deletion of your data (subject to legal obligations to retain certain records).
- Withdraw consent for marketing communications.
- Ask questions or lodge complaints about how your data is handled.
9. Children’s Data
We recognize that our clients are often children. Parents or legal guardians provide consent on behalf of children. We do not knowingly collect personal data directly from children under the age of consent without parental consent.
10. Third‑Party Links
Our site may include links to external websites (e.g. social media platforms). We are not responsible for the privacy practices of those sites. Please review their privacy policies separately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make any significant changes, we will post the updated version on our website with the date of revision and, where appropriate, notify you by email or other means.
12. Contact Information
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Speech Therapy Centre Greater Noida
A‑356, Omaxe NRI City, Pari Chowk, Greater Noida, Uttar Pradesh – 201310
Phone: 9319156605
Email: [your‑official‑email@speechtherapygreaternoida.com